Order

You can easily place an order by adding the desired product to your cart. Then proceed to checkout, enter your details, and choose your payment method. After completing your payment, you will immediately receive an order confirmation by email.

Yes, you do not need an account to place an order. However, without an account you cannot earn points for extra discounts.

Once your order has been placed, it is immediately processed in our system to ensure fast shipping. Because of this, it is usually no longer possible to change an order.

If you made a mistake, please contact us as soon as possible. If the order has not yet been processed or shipped, we will see if an adjustment is still possible.

Once your order has been placed, it is immediately processed to ensure fast shipping. Because of this, cancellation is usually no longer possible.

If you still want to cancel your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will check whether cancellation is still possible.

It is not possible to combine multiple orders. Each order is processed and shipped separately, so merging orders is not possible.

Check your spam or junk folder, as the confirmation email may have ended up there.

You will receive an email update as soon as your order has been shipped. You can also log in to your account, click on My Orders, and view the current status of your order there.

Your order may still be processing or one of the products may have a slightly longer delivery time. Once your order is complete and processed in our warehouse, it will be shipped as soon as possible.

You will receive a shipping confirmation with tracking once your package is on its way.

Yes, in that case it will be shipped around the estimated delivery time shown on the product page. We ship your order as a whole, so please consider the item with the longest delivery time. Otherwise, we recommend placing two separate orders if you want the other items sooner.